Terms of Service

These Terms of Service (“Terms”) form a binding agreement between you and Dan Vincent Oppong (trading as ReelEstate, “we”, “us”, “our”), the operator of the reel-estate.appweb application and related services (the “Service”). By creating an account, accessing, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

If you use the Service on behalf of a company or other organization, you represent that you are authorized to bind that entity to these Terms, and “you” refers to that entity.

• You must be at least 18 years old and able to form a binding contract.
• You are responsible for the accuracy of the information you provide and for keeping your account credentials secure.
• You are responsible for all activity that occurs under your account. Notify us promptly at the contact address below if you suspect unauthorized use.
• We may require phone or email verification before granting access to certain features.

ReelEstate helps real estate professionals turn property photos into AI-generated marketing videos and images, add voiceover and captions, and publish the results to their own connected social media channels. Features, limits, and pricing may change as the Service evolves. We may add, modify, suspend, or discontinue features at any time, and will make reasonable efforts to notify you of material changes.

You agree not to use the Service to:

• Upload, generate, or publish content you do not have the rights to use, or that infringes any third party’s intellectual property, privacy, or publicity rights.
• Create or distribute content that is unlawful, defamatory, deceptive, discriminatory, harassing, or that misrepresents a property or listing.
• Generate deepfakes or impersonate any person without their consent, or use the likeness of any individual unlawfully.
• Attempt to reverse engineer, scrape, overload, disrupt, or circumvent any security or rate-limiting of the Service.
• Resell, sublicense, or provide the Service to third parties except as expressly permitted.
• Violate the terms, policies, or applicable laws of any connected third-party platform (including Meta/Facebook, Instagram, and LinkedIn).

We may suspend or terminate access for conduct that violates these Terms or that we reasonably believe is harmful to other users, third parties, or us.

You retain all ownership of the photos, text, and other materials you upload (“Your Content”) and, to the extent permitted by law, of the outputs the Service generates from them. You grant us a limited, worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, and adapt Your Content solely to operate and provide the Service to you — including transmitting it to the third-party AI providers and social platforms needed to fulfill your requests.

You represent and warrant that you hold all rights necessary to grant this license and that Your Content and its use through the Service do not violate any law or third-party right.

The Service uses third-party artificial-intelligence models to generate videos, images, voiceovers, and text. AI output can be inaccurate, may not reflect the real condition of a property, and may produce similar results for different users. You are solely responsible for reviewing every output before publishing or relying on it, and for ensuring it is accurate, lawful, non-misleading, and compliant with real estate advertising rules in your jurisdiction (including any required disclosures that content is digitally generated or enhanced).

The Service lets you connect accounts on third-party platforms (such as Meta/Facebook Pages, Instagram, and LinkedIn) to publish content. Your use of those platforms is governed by their own terms and policies, and you are responsible for complying with them. We are not responsible for the availability, behavior, or policies of any third-party platform, and we may lose the ability to publish on your behalf if a platform changes or revokes access. You authorize us to act on your behalf to publish the specific content you submit through the Service.

• Paid plans and credit top-ups are billed through our payment processor. By subscribing you authorize recurring charges until you cancel.
• Subscriptions renew automatically for the same period unless cancelled before the renewal date. You can manage or cancel your plan from the billing area of your account.
• Credits are consumed when you generate or render content. Consumed credits are non-refundable except as required by law or as stated in our Refund Policy.
• Prices may change; we will give reasonable notice of changes that affect your subscription before they take effect.

Refunds are governed by our Refund Policy, which forms part of these Terms.

The Service, including its software, design, branding, and the ReelEstate name and logo, is owned by Dan Vincent Oppong and protected by intellectual-property laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service for your own real estate marketing; they do not transfer any ownership in the Service to you.

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that AI outputs will meet your expectations or be fit for any particular use.

To the maximum extent permitted by law, Dan Vincent Oppong will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of the Service. Our total aggregate liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the twelve (12) months before the event giving rise to the claim, or CHF 100. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

You agree to indemnify and hold harmless Dan Vincent Oppong from any claims, damages, liabilities, and reasonable expenses (including legal fees) arising from Your Content, your use of the Service, or your violation of these Terms or any third-party right or law.

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. On termination, the licenses you grant us end except as needed to comply with legal obligations or to complete in-progress operations, and sections that by their nature should survive (including payment, intellectual property, disclaimers, liability, and indemnity) will survive.

We may update these Terms from time to time. When we make material changes, we will update the effective date above and, where appropriate, notify you. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by the laws of Switzerland, without regard to conflict-of-law rules. Subject to mandatory consumer-protection rules that may apply in your country of residence, the exclusive place of jurisdiction for any dispute arising out of or in connection with these Terms is Lausanne, Canton of Vaud, Switzerland.

Questions about these Terms? Email contact@reel-estate.app or write to Dan Vincent Oppong, Route Aloys-Fauquez 73, 1018 Lausanne, Switzerland.